King Hollis H Do

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Opinions

• Sonia Valenzuela

  May, 23 2018
  ★ ☆ ☆ ☆ ☆
  This company I will never get again they will not disconnect my internet! Everytime I call to get my internet disconnected they keep transferring me to a different person and each person tells me that they can't disconnect my internet because it was set up as a business account. Which I never set it up as a business account. I live in apartments. Then told me I have to go to my apartments office and talk to the manager, which I did and they told me they have nothing to do with setting up or disconnecting our internet or cable that we have to do it our self's. Then when talking to someone else from Cox they tell me I have to email coxsolution and they will be the one to disconnect my internet. And I did but I never got a email back from them. So I kept callling Cox and still they kept telling me the same thing that they couldn't disconnect my internet because its set up as a business account. Well this went on for like three week and every week I would call cox like 4 times. This company is ridiculous. They never disconnect my internet when I asked them because they said they couldn't. But now Cox disconnect my internet because I stopped paying them because they would cancel it when I asked them too. So Now I have a huge bill with a late fee on it.
  I WILL NEVER GET/USE/SUPPORT THIS COMPANY AGAIN!!!
  I just want to tell people my experience with this company before the think about get it.

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